Person sealing cardboard package with tape for safe parcel delivery guidelines

General Packaging Guidelines

Cartons

Where possible, goods should be packed in the original manufacturer’s carton or a new, high-quality alternative. If reusing a carton, ensure it is in excellent condition and free of structural damage.
All internal flaps must be intact, as they provide essential strength and support. If these are missing or compromised, the carton should not be used.
Although original packaging is recommended, cartons displaying premium branding should be avoided where possible. Plain brown cartons are preferred for safer transit.
Any old labels from previous shipments must be completely removed, as multiple labels can lead to confusion and increase the risk of misdirection.

Proper Labelling

As cartons often travel long distances and pass through multiple handling points, labels must be securely attached.

Internal Packaging

Avoid leaving empty space inside the carton, as movement during transit can cause damage.

Pallets

Using a sturdy, well-maintained pallet helps reduce the risk of damage during handling and transport. Avoid small or weak pallets for heavy loads, as they may become unstable.

Stacking on Pallets

Securing Pallets

Heavy Unboxed Items, Lengths and Tubes

Heavy Unboxed Items
Large or unpackaged items, such as engines or industrial machinery, must be securely fastened to a pallet to prevent movement during transit.
Lengths and Tubes
Long or bulky items that cannot be boxed should be handled with extra care.
Ensuring correct packaging and handling practices will significantly reduce the risk of damage and help your goods arrive safely at their destination.